Standard processing time is 1–3 business days after payment and artwork are confirmed (Monday–Friday, excluding holidays).

• Orders are produced in the order they are received.
• Production may begin shortly after payment and artwork confirmation.
• Processing time does NOT include shipping/transit time.

Shipping options and delivery estimates are displayed at checkout based on your location and selected speed.

• Transit times are estimates only and are not guaranteed.
• Tracking information will be emailed once your order ships.
• Carrier delays or service disruptions are outside of our control.
• Once tracking is provided, liability transfers to the shipping carrier.

Local pickup may be available for NYC-area customers by appointment only.

• Wait for pickup confirmation before arriving.
• Orders require confirmation and order details for release.
• Pickup location may differ from production location.

Please double-check your shipping address before placing your order.

• We are not responsible for incorrect or incomplete addresses provided by the customer.
• Returned packages due to address errors will require reshipping fees.
• Once handed to the carrier, we are not responsible for lost, delayed, or damaged packages.

Digital download products are delivered electronically.

• No physical item will be shipped.
• Download link is provided after purchase.
• Shipping fees do not apply.
• All digital downloads are final sale and non-refundable.