We may collect information that you provide directly to us when you place an order, create an account, upload artwork, request customer support, subscribe to communications, or otherwise interact with us.

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and product selections
• Uploaded artwork, designs, images, logos, and other files
• Messages, support requests, and customer communications
• Pickup, delivery, and shipping information
• Transaction status and limited payment information

Payments are processed by third-party payment providers. HS Printing LLC generally does not receive or store full credit or debit card numbers. We may receive limited transaction information such as payment status, card type, the last four digits of a card, billing address, and transaction identifiers.

When you visit or use our website, certain information may be collected automatically by our website platform, service providers, analytics tools, or similar technologies.

This information may include:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and website activity
• Date and time of visits
• Referring website or source
• Cookie and device identifiers
• Approximate location based on IP address
• Shopping-cart activity and website preferences

The information collected depends on the services and technologies used on our website.

We may use personal information to:

• Process, produce, fulfill, and deliver orders
• Review and process uploaded artwork and files
• Provide pickup, delivery, shipping, and tracking updates
• Process payments and prevent payment fraud
• Communicate about orders, questions, and support requests
• Maintain customer and business records
• Provide reorders or retrieve previously submitted artwork
• Improve our products, website, and customer experience
• Analyze website traffic and performance
• Protect our website, customers, and business
• Detect, investigate, and prevent fraud or misuse
• Resolve disputes and enforce our policies and agreements
• Comply with tax, accounting, legal, and regulatory obligations
• Send marketing communications where permitted by law

Artwork and files uploaded to HS Printing LLC may contain names, photographs, logos, contact information, business information, or other content selected by the customer.

By submitting files, you authorize us and our service providers to access, store, copy, process, modify when requested, print, and use the files as reasonably necessary to fulfill your order, provide customer support, process reorders, maintain records, and resolve disputes.

You are responsible for ensuring that you have the legal right and permission to upload and use all submitted artwork, photographs, trademarks, logos, names, and other content.

We may retain uploaded artwork for a reasonable period to support order history, reorders, customer service, fraud prevention, accounting, and dispute resolution. You may request deletion where legally allowed, although some files or records may need to be retained for business or legal purposes.

We may share personal information when reasonably necessary to operate our business and provide our services.

Recipients may include:

• Website and e-commerce platform providers
• Payment processors and fraud-prevention providers
• Shipping carriers and local delivery providers
• Email, SMS, and customer-communication providers
• Cloud storage, file-management, and production providers
• Website hosting and technical support providers
• Analytics and advertising service providers
• Accountants, attorneys, insurers, and professional advisers
• Government agencies or authorities when legally required

We may also disclose information when we reasonably believe it is necessary to comply with law, respond to legal process, investigate fraud, protect customers, protect our business, enforce our policies, or defend legal claims.

If HS Printing LLC is involved in a sale, merger, financing, reorganization, transfer of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction.

We may use your email address or phone number to send transactional messages related to your order or customer-service request.

Transactional messages may include:

• Order confirmations
• Payment or artwork questions
• Production updates
• Pickup notifications
• Delivery and shipping notifications
• Tracking information
• Responses to customer-support requests
• Important account, policy, or security notices

Providing contact information for an order does not automatically enroll you in unrelated promotional text messages.

Promotional emails or text messages may be sent where permitted by law and when any required consent has been obtained. Message frequency may vary, and message and data rates may apply.

You may unsubscribe from promotional emails using the unsubscribe option provided in the message. You may opt out of promotional text messages by replying STOP or by contacting us.

Opting out of marketing messages will not prevent us from sending necessary transactional communications about an active order, customer-service request, account, payment, delivery, or legal notice.

Our website and third-party service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning properly
• Remember shopping-cart contents and preferences
• Maintain security and prevent fraud
• Understand website traffic and performance
• Measure marketing and advertising effectiveness
• Improve the website and customer experience

Some cookies are necessary for the website to function. Other cookies may be used for analytics or advertising, depending on the tools installed on our website.

You may be able to manage cookies through your browser settings or through a cookie-preference tool if one is available on our website. Disabling certain cookies may affect website features, checkout, or shopping-cart functionality.

Our website may contain links to, integrations with, or features provided by third-party websites and services.

Those third parties operate under their own terms and privacy policies. HS Printing LLC does not control and is not responsible for the privacy, security, content, or practices of independent third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

• The length of the customer relationship
• Order fulfillment and reorder needs
• Tax, accounting, and recordkeeping requirements
• Payment disputes and chargeback periods
• Fraud prevention and security needs
• Warranty, claim, or customer-support needs
• Contractual and legal obligations
• The need to establish, exercise, or defend legal claims

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to our technical and legal obligations.

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

These measures may include:

• Using reputable website and payment service providers
• Restricting access to personal information
• Using password protection and access controls
• Using secure connections and systems where appropriate
• Maintaining reasonable business and account security practices

However, no website, internet transmission, storage system, payment platform, or security measure can be guaranteed to be completely secure. You provide information and use our website at your own reasonable risk.

If we become aware of a suspected security incident, we may investigate the incident, take reasonable steps to limit harm, cooperate with service providers or authorities, and make legally required notifications.

Notifications to affected individuals, government agencies, or other parties will be provided when and as required by applicable law.

Depending on where you live and subject to applicable law, you may have the right to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how personal information is used or shared
• Withdrawal of certain marketing permissions

Privacy rights are not absolute. We may deny, limit, or delay a request when permitted or required by law, including when information must be retained for order fulfillment, accounting, taxes, fraud prevention, security, dispute resolution, legal compliance, or the defense of legal claims.

We may need to verify your identity before processing a privacy request. We may also request additional information to confirm that the request relates to you.

Authorized-agent requests may require proof of authorization and direct identity verification where permitted by law.

Our website and services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.

The revised policy will be posted on this page with an updated “Last Updated” date.

When appropriate, we may provide additional notice of material changes through our website, email, or another reasonable method.